兆玥科技 | Zhao Yue Tech

Zhao Yue Tech. Inc.Ltd. ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use MUR Core and related services.

1. Information We Collect

Information You Provide

Account Information: Name, email address, and password when you create an account
Payment Information: Billing details processed by our payment provider (we do not store credit card numbers)
Support Communications: Information you provide when contacting support

Information Collected Automatically

Usage Data: Features used, commands run, error logs (anonymized)
Device Information: Operating system, browser type, IP address
Cookies: Session cookies for authentication

Information We Do NOT Collect

Your source code
Your pattern content (stored locally by default)
Your AI conversation history

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Detect and prevent fraud or abuse

3. Cloud Sync Feature

If you enable cloud sync (Pro and Team plans):

Your patterns are encrypted at rest and in transit
We implement appropriate security measures to protect your data
You can delete all cloud data at any time

4. Data Sharing

We do not sell your personal information. We may share information with:

Service Providers: Companies that help us operate our services (hosting, payment processing, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger or acquisition

5. Data Security

We implement appropriate security measures including:

Encryption of data in transit (HTTPS/TLS)
Encryption of data at rest
Regular security audits
Access controls and authentication

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Delete your account and data
Export your data
Opt out of marketing communications

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Zhao Yue Tech. Inc.Ltd.
Email: privacy@zhyu.com.tw